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Managed Operations

Managed Operations: how it can enhance the responsibility of your IT department

Organizations nowadays are raising the bar for their IT staff, demanding higher standards. Not only are they required to manage the company’s IT infrastructure daily, but they are also expected to maintain focus on strategic IT initiatives and contribute to innovative developments. The IT team is tasked with a wide range of responsibilities.

Outsourcing recurring IT tasks to a managed services partner

At its core, Managed Operations involves streamlining recurring IT activities to optimize costs and establish a more efficient and responsible IT department. IT Service Management relieves IT staff of daily tasks such as helpdesk support and backups, freeing up resources for business-related activities. For instance, outsourcing your backup environment ensures essential data protection against viruses, hacking, and emergencies.

A prime example of a managed service is outsourcing your backup environment. In most companies, backups are often neglected due to lack of time. This is unfortunate because backups are essential for saving your important data in case of a virus, a hacking attack from external sources, or even in emergencies such as fire or theft. A Managed Services Provider helps you establish a suitable backup strategy to ensure you are as well protected as possible against data loss.

Furthermore, there is a growing need for flexible yet secure storage solutions, ensuring that your employees always have the necessary information available and can access it securely. With the advent of the cloud and digitization, companies often face significant challenges in choosing and maintaining on-premises storage space within a server park. A Managed Services Provider can also alleviate pressure on your IT department by maintaining (part of) the server park on-site or housing it in a managed cloud environment.

Increased focus on strategic IT activities thanks to managed operations

Outsourcing the daily operations of their IT department is a source of concern for many companies. They often wonder about the implications for their own IT staff if they choose to delegate those recurring, repetitive maintenance tasks to a Managed Services Provider. However, reality proves that these concerns are entirely unnecessary. Outsourcing routine tasks can have numerous benefits for your company and your IT department.

One of the primary benefits of managed operations, is that it gives your IT staff more time to focus on activities that can drive your company’s growth. Managed operations relieve them of day-to-day problems, enabling them to concentrate on more business-critical processes, such as optimizing IT processes and structures or developing specific business-related applications. Not only does this enable your team to engage in strategic IT initiatives they otherwise wouldn’t have the time for, but it also facilitates their growth. These new challenges provide them with greater responsibilities within the IT department and motivate them to fully commit to advancing your company’s objectives.

Opting for a Managed Services Provider ensures that you make optimal use of your IT budget and extract the maximum value for your investment. Ultimately, you save a significant amount of time and money when your IT employees can concentrate solely on tasks that directly benefit the company. This relief provides them with the opportunity to concentrate on their core activities.

Expertise and latest technologies

Companies often face constraints in their IT budgets, hindering investments in the latest technologies and applications. Moreover, implementing these new technological advancements can be time-consuming. Utilizing a Managed Services Provider can offer significant advantages in this regard.

Managed operations facilitate easier access to innovation for your IT department and ensure swift deployment. Rapid implementation is indeed a notable benefit of managed operations: the sooner new applications are deployed, the quicker your IT team can utilize them for new projects.

Furthermore, a Managed Services Provider provides access to various experts to maintain and proactively improve your IT infrastructure, ensuring it remains up-to-date and optimized. This approach also positively impacts your IT budget, as hiring and training in-house IT specialists can be significantly more expensive. The funds saved from outsourcing non-core activities of your IT team can be redirected towards more business-related goals within the IT department.


As you can see, outsourcing certain IT activities to a managed operations partner can take your own IT department to a higher professional level. The Managed Services Provider works as a partner with your team to achieve the same goal: a healthy and successful business.

Are you interested in engaging our managed operations? Don’t hesitate to contact us. We will be happy to explain the possibilities for your IT environment.



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